Blog - Highest Mark in Swimming Industry Award

We are pleased to announce that Puddle Ducks Mid Cheshire were delighted to be awarded one of the top Swimming Industry awards in the , by the Swimming Teachers’ Association (STA). With distinction!

The STA STAmark scheme recognises outstanding swim schools who have achieved the highest standards of business, operations and teaching programmes. This National award is recognised and fully aligned with British Standards and demonstrates that Puddle Ducks exceeds industry requirements in these areas.

Owners Tracy Townend and Jo Stone commented “we were thrilled to receive such a high accolade. We are proud of our business processes, the way we have developed our programme and look after our customers and our staff. Now our customers can be assured that they really are coming to some of the best swimming classes in the country”.

Jo said “The assessor, Steve Franks told us that he was so impressed that without doubt we deserved to receive a distinction. He commented on the enthusiasm and professionalism of our teachers and said that our systems were some of the best he had ever seen. In particular, Steve said we had tremendous strength in our use of our website and of technology making communication with our customers extremely strong. We were told we had a solid business foundation with a fantastic franchise package and that he hoped we would continue to grow both locally and through franchising.”

By the end of this year, all franchises will be assessed for the award within the first two years of operation. We are confident that they too will achieve a high accoloade!

Posted: Friday, 6th March 2009 by Jo Stone
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