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All you need to know – DW Fitness

The Commerce Centre, Cromer Road, Poole BH12 1DN

We can’t wait to welcome you to Puddle Ducks at DW Fitness – in the meantime, here’s some information that we hope you find useful. Have a splashtastic time!

Location: DW Fitness

Parking: Ample free parking directly outside the DW Fitness gym. 

Essential Information:

  • On entry let the reception staff know you are there for a Puddle Ducks class
  • Tick yourself off on the Puddle Ducks register
  • Take a temporary membership card to secure your locker.
  • Ensure you come poolside in time for your class - approx. 2 minutes before it is due to start.
  • Walk around the right side of the pool for access.
  • No outdoor shoes allowed poolside.
  • You will be asked to shower before entering the pool – there is a shower poolside
  • A well-fitting neoprene swim nappy must be worn with a disposable swim nappy or one of our environmentally friendly NappyWraps & Liners underneath if your child is in Floaties, Splashers or Kickers and in other programmes if they are not yet fully potty/toilet trained. Why not buy one of our great value Starter Packs which contain everything you need for your swim lesson?
  • All Swim Academy Children must wear swim hats in the pool. You can find these plus our range of goggles and other Swim Accessories here
  • You can find lots more useful information about attending our swim classes on our FAQs page
  • Please note older children cannot be left in the cafe area unsupervised
  • There are no nappy bins at this venue so please take your nappy home with you.
  • No food is permitted on the poolside or in the changing rooms, please save your child’s snack until after you have left the pool.

Changing rooms: Large changing rooms for female/male changing.  One family changing room accessible from M/F changing room. 

Exclusivity: Puddle Ducks have a roped off area during hire.

Access: Spectators are not allowed poolside, but can sit in the café area. There is no direct visibility of the pool from here although the café TV may show a limited view of the pool during swimming lesson times.   

Technical information

  • Pool temperature: 30°C (wetsuit required under 3 months)
  • Poolside assistant: There is no Puddle Ducks poolside assistant
  • Depth:  1.2m throughout
  • Maximum class ratios:
    • 9 children/adult pairs:1 teacher (Floaties, Splashers, Kickers, Little Dippers, Dippers)
    • 8 children:2 teachers (Level 1 and 2)
    • 8 children: 1 teacher (Level 3, 4, 5, 6)

Helping you to make your special time last even longer…that’s the Puddle Ducks’ difference

We like to make life fun and easy for our Puddle Ducks customers so here are some local places we think you and your children may like. You could even meet up before or after the class with your Puddle Ducks classmates.

Closest play-park

Alexandra Park Play Area, go straight across at the roundabout by the entrance to The Commerce Centre business park, then take first right onto Alexandra Road.  The park is straight ahead just past the mini roundabout.   

Closest café

You are welcome to stay and enjoy a drink and snack at the DW Fitness café, however if you fancy a change, there are a big choice of cafes along Ashley Road.  

Closest soft play

Lemur Landings, Tower Park Leisure Complex, Tower Park, Poole BH12 4NY

Lollipops Soft Play,16 Landseer Road, Westbourne, Bournemouth BH4 9EH


If you need to contact us, here’s your local Puddle Ducks office details:

Call us on 01202 674676

Email us on