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Lessons have recommenced at Sports Direct Fitness

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All you need to know – Sports Direct Fitness Cheltenham

Tewkesbury Road, Uckington, Cheltenham, GL51 0SJ

If you would also like to read about what, as your chosen swim school, Puddle Ducks is doing to keep you, your child and our team members safe, we have summarised all the steps we are taking
including our risk assessment procedure, cleaning and hygiene regimes and temporary changes to the way our lessons will be run here.

We can’t wait to welcome you to Puddle Ducks at Sports Direct– the below information has been updated in line with current COVID safe procedures and as such may differ to the 'normal' set up.

Location: Sports Direct Fitness, Cheltenham

Parking:  Free in the Club car park. Please ensure you park in a marked space, avoiding disabled places and blocking fire exits. Please adhere to social distancing rules in the car park.

Essential information:

  • The Club is near Aldi, just off the Tewksbury Road
  • We suggest that babies under 6 months wear a wetsuit.
  • If older children feel the cold, an Eskeez thermal top is a great purchase as these do not add buoyancy
  • A well-fitting neoprene swim nappy must be worn with a disposable swim nappy or one of our environmentally friendly NappyWraps & Liners underneath if your child is in Floaties, Splashers or Kickers and in other programmes if they are not yet fully potty/toilet trained. Why not buy one of our great value Starter Packs which contain everything you need for your swim lesson?
  • You can find lots more useful information about attending our swim classes on our FAQs page
  • Please note we are unable to lend nappies and wetsuits under current restrictions, therefore please remember to bring your own else you may be unable to swim.
  • Please shower at home prior to your lesson.

Arrival time: Please do not arrive any earlier than 10 minutes before your lesson starts. This should give you
enough time to get poolside and prevents lots of people from waiting around in spaces which may be too small to handle it in the current situation. A face covering is required whilst moving around the Club and changing, but can be removed in the pool. If you do arrive early, please wait in your car. Hand
gel will be available upon arrival, which we would ask you and your child to use.

Arriving swim-ready: You and your child should arrive swim-ready at the venue i.e. with your swimming costume/trunks/swim nappy on underneath your clothes. Changing rooms will only be available
after your lesson to dry off before leaving the building.
We appreciate that those children still in nappies might need a nappy change just before their lessons. Ideally this can be done in the car before entering the building but if not, please take a
change mat to the poolside with you and make sure you have nappy bags and another bag in which to put the nappy bag to ensure there is no waste left visible at poolside.

Spectators: We are not able to allow any additional people at your class, other than your child and the one adult who’ll join them in the pool.

By not allowing spectators, we are able to practice social distancing more effectively.

Entering the building: Enter the building as usual, via the Leisure Club entrance a maximum of 10 minutes before your class. Hand gel will be provided at the door. Please do not arrive too early for your lesson, so we can minimise the numbers in the Club.

To ensure a ONE WAY SYSTEM, you will enter poolside via the door from the corridor, rather than via the changing rooms, and will walk past the jacuzzi to remove outer layers prior to your class
(don’t worry our Poolside Assistant will be on hand to show you where to go) so please bring only the essentials (keeping valuables to a minimum) and one bag to put everything in (including your
shoes) as this will be left poolside during the class. Please wait poolside, keeping socially distant from other customers and pool users wherever possible, until the teacher indicates it is time for you to enter the pool. The class before will exit to the changing rooms BEFORE you are called forwards.

We advise that you all bring a change mat that can be rolled up and placed in your bag, especially those of you who have little ones who would normally use a change table or a bench.

Signing in/Letting us know you are here: We will tick off registers to mark your attendance as usual. Our Poolside Assistant will meet you poolside and will be wearing a face shield for the entire session.

Toilets: The toilets in the changing rooms will be available, however we are trying to minimise numbers in the changing rooms at any one time, therefore would ask you try (where possible) to limit your use
of them to after the lesson when you’re drying off.

Exiting the pool area after your lesson: The teacher will explain the safe exit procedure for your class, and you will then collect your bag and enter the changing rooms.

Changing rooms: Changing rooms will be available at the end of the lesson, for a quick dry off before you exit the building. Please note the use of showers is not permitted and we therefore ask all customers to shower at home before and after they swim. This will speed up the exit process and lead to less congestion in the Club.

We advise that you bring easy, comfortable clothing for both you and your child – items like onesies might be easiest for children to get changed quickly and keep them warm.

Leaving the building: When you are ready to leave the changing rooms, please exit as normal directly into the gym (rather
than back poolside) to ensure the ONE WAY SYSTEM is maintained. Please use the hand gel provided and make your way to your car/mode of transport.

Exclusivity: Puddle Ducks use a roped off area, approximately 5m x 12m

Technical Information:

  • Pool temperature: 29 - 30 °C
  • Depth: 1.2m
  • Maximum class ratios:
    • 8 children/adult pairs: 1 teacher (Kickers, Little Dippers & Dippers)

We can't wait to see you at the pool!

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