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Meet our Chester, Wirral and North Wales Puddle Ducks Team.....

  • Jay



    I am the very proud owner of the Puddle Ducks franchise for Chester, Wirral and North Wales.  I absolutely love being in the water and meeting all our gorgeous little Puddle Ducks! 

    Swimming has always been a huge part of my life.  At a young age, I held the Welsh record for 50 meters Butterfly and Girls Medley Relay which took a bit of going- with my little legs going like the clappers!

    Nowadays my focus is making sure all our Puddle Ducks and parents get the best start to their aquatic journey.  Whether it be your special time for aqua natal exercise before birth, precious skin to skin bonding after birth, learning essential survival skills, or developing beautiful stroke technique with our Swim Academy for school aged children, we are here to make sure your time at Puddle Ducks is nothing but the best.

  • Gemma


    Business Development Manager and Finance Guru

    Gemma runs our office in Tarvin and is incredibly passionate about making sure your customer experience is nothing but the best.  Also a chartered accountant, Gemma heads up our customer service team and all of our finances.

    Her two children swam at our Baby and Pre School programmes and through to our Swim Academy levels with gusto and Gemma completely understands how important customer service is to everyone who swims with us.

  • Madeline


    Customer Services Coordinator

    Madeline has been part of our office team for 5 years. She has been a Puddle Ducks mum for over 13 years until her son recently graduated from Elite Swim Academy.

    As a customer of Puddle Ducks herself, Madeline knows all about what our customers should expect, and therefore does her very best to deliver the best service she can. There isn't a great deal she doesn't know about Puddle Ducks, so she will give you all the help you need when you speak to her.

    Madeline makes a mean cup of tea and away from work, beside from looking after her two children, she spends her time walking her mad dog and standing in a horse field!

  • Kate


    Customer Service Coordinator

    Kate is the newest member of our office team and has been working a Puddle Ducks for 2 years now.  Her two children swim at Swim Academy and are making huge leaps in their swimming ability. Kate has a background in corporate buying so has a wealth of experience in customer service and building relationships.

    Officially the tidiest person in the office, Kate's desk is always squeaky clean with her notepad at the ready!


  • Catherine


    Head of Teaching and Aqua Natal Instructor

    Catherine has been a Puddle Ducks teacher for over 8 years and heads up our teaching team, so there isn’t a great deal she doesn’t know about our programmes!

    Teaching in all levels in Puddle Ducks, from Aquanatal classes, Baby and Pre-school, Swim Academy and Elite Swim Academy - Cat and the senior team train, assess and develop our teachers through every part of their journey.  Catherine is currently studying for her diploma in Baby and Pre School Teaching which enables our trainee teachers to be supported in the best way possible using the latest research and teaching techniques in the industry.

    Her three children have all learnt to swim with Puddle Ducks, so she knows the joy (and sometimes challenges) of watching small children learn.

    Out of work, Catherine always has immaculate funky nails, does boot camp classes to keep fit, but most importantly spends time with her family having fun and enjoying their time together.

  • Helen


    Senior Teacher - Pre-School and Swim Academy

    Helen is our longest serving teacher, with over 9 years experience. Not only that, she’s been teaching children swimming since she was 16 years old. So there’s not a great deal she doesn’t know about teaching children to swim, and that certainly comes across in her classes and the feedback we receive from her customers. Helen also uses this experience to help train and develop our teachers.

    Both of Helen’s children swim in our Pre-School classes, and are shaping up to be as talented  swimmers just like their mummy!

    Away from work, Helen is a keen hockey player and also slightly obsessed with Disney. Her last few holidays have all been to Disneyworld, so you are very welcome to take the “Mickey” out of her when you next see her!

  • Donna


    Senior Teacher: Chester and Wirral areas, Pre-School and Swim Academy

    Donna has been teaching for Puddle Ducks for seven years now. Both of her sons started swimming with us as babies and continued onto our Swim Academy classes - which inspired her to become a teacher.

    Her lessons are fun, fun, fun, we guarantee you will leave with a smile on your face. There is also a very serious side to Donna who is dedicated to getting the most from your child by developing a great rapport and trusting relationship with them. Donna also helps to train and develop our teachers within her senior teacher role - making sure that our teachers are well supported and consistently deliver quality lessons time after time.

    Outside of work, Donna is possibly our coolest teacher, she went to Glastonbury and Las Vegas last year! She loves travelling, socialising, shopping, and of course, spending time with her two little monkeys!

  • Hannah


    Baby and Preschool and Swim Academy Teacher

    Hannah is our newest qualified Swimming Teacher to join our team. Previous Head Coach at Oswestry Swimming Club and ex competitive swimmer herself - Hannah has a wealth of knowledge and expertise in the water, both personally and professionally.
    Hannah's teaching style is warm, supportive and she is able to develop trust from children quickly with her wonderful smile.
    Once upon a time Hannah did a none stop 6 hour water treading event for charity!
    Welcome to our very own mermaid and all round lovely lady!

  • Kelly


    Teacher: Chester and North Wales area for Baby & Pre-School and Swim Academy

    Kelly started teaching for us after starting classes with her baby son when he was just a few weeks old. Having always worked with children as a nursery nurse, Puddle Ducks was the natural choice to be able to balance family life with a job that she loved.

    Her classes are lively and fun and Kelly is extremely diligent about understanding the progressions for each individual child to ensure they learn confidence in the water as quickly as possible.

    Outside of work, Kelly looks after her two children, (and her husband) with family time being the most important thing to her. Kelly also loves shopping, eating, running and holidays - especially camping and is a keen hoola hooper - with the bruises to prove it!

  • Paula


    Teacher: Wirral, Chester and North Wales areas

    Paula discovered the wonderful world of Puddle Ducks when her daughter was just 8 weeks old. She joined our South Cheshire franchise firstly as a Poolside Assistant, and then trained to be a teacher. We were very lucky to have her transfer to our team in 2017.

    She now swims in our classes with her three children each week (with the addition of her twin boys) so there isn't a lot she hasn't experienced within Puddle Ducks.

    With three children under the age of five, Paula doesn't get much time for anything else, although she does have an obsession with skiing, having worked in ski resorts! 

    Always prepared, Paula is compassionate and incredibly informative during her lessons - striving for the best for you and your little ones to achieve their goals.

  • Nicky


    Senior Teacher: Wirral and Chester areas for Pre-School classes and Swim Academy

    Our lovely Nicky has been a Puddle Ducks teacher for over 7 years, having been a Secondary School teacher before joining our team. Customer service is at the heart of everything Nicky does, and often goes over and above the call of duty to look after the children she teaches, to ensure their happiness and development in our classes.

    She is a calm and gently lady, who gains the childrens and parents trust instantaneously.

    Nicky is also one of our senior teachers who is also working towards the completion of her Baby and Pre School Teaching Diploma.  Nicky has a wealth of knowledge and this advanced teaching certificate is the cherry on the cake for Nicky!

    Out of work, Nicky enjoys socialising with friends, usually involving food and drink. She also keeps fit by walking, Zumba and Congo!

  • Michelle


    Baby and Pre-School Classes and Swim Academy Trained based on the Wirral

    The warm and bubbly Michelle is a passionate Puddle Ducks mummy, with both her children swimming in our classes from small babies. 

    During the week days Michelle is a secondary school maths teachers in Chester. She loves educating children, and finds nothing more satisfying than the moment that lightbulb switches on and the children "gets it".

    Out of work, she is a keen dancer and loves a bit of karaoke (when she has time that is, with her young family)  

  • Roshene


    Aqua Natal, Baby and Pre-School Teacher at Dorin Park School

    Roshene is a Puddle Ducks mum through and through. All three of her children have learnt to swim from young babies, and still swim in our  Swim Academy programmes now.

    Roshene is a hugely popular teacher and approaches her lessons with lots of structure, planning and progression for her swimmers to get the best out of their swims.

    Roshene is originally from South Africa, so enjoys the adventures of travelling. She is also a dab hand at baking and enjoys socialising with friends over food and a glass of wine!

  • Melanie


    Trainee Baby and Pre School Teacher

    Please welcome Melanie to our team!  French Canadian, Melanie emigrated to the UK with her family and has been enjoying her Puddle Ducks baby and Pre School and Swim Academy lessons with her children for the last 2 years. 

    A keen swimmer herself with a doctorate in immunology.. Dr. Melanie is one smart lady! Currently training to be a Baby and Pre School teacher with our team, Melanie is doing a fantastic job improving her teaching skills every week in readiness for her final assessments. We look forward to introducing Melanie to you all as a fully trained Puddle Ducks teacher in the near future!  

  • Sophie


    Swim Academy Teacher

    Sophie is our newest addition to our Swim Academy Team at Puddle Ducks and teaches at the Woodhey House Hotel on Saturdays.  With a strong background in lifeguarding, swimming instructing, club swimming and dance teaching... Sophie is a dab hand at our pools!

    Currently in university studying Dance - Sophie loves performing on stage, choreography and supporting all our little Puddle Ducks at their swimming lessons whilst making sure the parents are well cared for too!

  • Natalie


    Poolside Assistant

    Natalie was a trained nurse and is owns her own  pre and post natal exercise company called 'movement and Bloom' 

    With a healthy mind and a healthy body - this lady sure does know how to put a smile on everyone's face! With her fantastic sense of humour and great personality, Natalie will be sure to look after you on the poolside - and maybe have your jogging and squatting all the way into the pool!


  • Angie


    Poolside Assistant

    Angie looks after our swimmers at Holiday Inn on a Saturday.  Angie started out as a Puddle Ducks mum who loved her lessons with her little boy so much... she joined our team.  Angie is studying nutrition so is super healthy and loves talking all things organic and will be sure to put a smile on your face with her warm, friendly nature at the pool.

  • Laura

    Poolside Assistant

  • Jo


    Poolside Assistant

    Jo is our fab Pool Side Assistant who works at the Mercure Woodhey House Hotel on Mondays, Tuesdays, Wednesdays and Fridays! Previous a Teaching Assistant - Jo loves being around kids and keeps the pool running tickety boo to make sure our Puddle Ducks are well looked after at the pool on weekdays.

  • Maria


    Poolside Assistant

    Maria is our lovely Pool Side Assistant at Foxfield School on a Sunday with Michelle. Maria is a Puddle Ducks mummy and knows just how important customer service is at the pool to look after all our little Puddle Ducks looking forward to their lessons on the weekend!

  • Amy


    Poolside Assistant

    Amy is our lovely, smiley Pool Side Assistant on a Sunday morning at the Mollington Banastre Hotel supporting Hannah at the pool. Amy has a gorgeous little Puddle Duck daughter of her own and is here to make sure your experience at the pool runs smoothly and there to give a friendly helping hand.

  • Heather


    Poolside Assistant

    Currently off on maternity leave with her gorgeous little boy, Heather will be back soon and we can't wait to have her smiley face back on poolside when the time comes! 

  • Emily


  • Lucy


    Poolside Assistant

    Lucy is our youngest team member, greeting our customers at Stanley School on a Saturday morning with a bright smile and a cheerful mood. She is currently studying at University and loves acting and making short movies!

  • Stephanie


    Marketing and Events Support

    Stephanie is currently training to be a primary school teacher in North Wales and often helps support events across Chester, Wirral and North Wales. Stephanie loves being around kids and also looking after Puddle the Duck when he's busy giving high fives out and about!