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Meet our Chester and Wirral Puddle Ducks Team.....

  • Jay



    I am the very proud owner of the Puddle Ducks franchise for Chester, Wirral and North Wales.  I absolutely love being in the water and meeting all our gorgeous little Puddle Ducks! 

    Swimming has always been a huge part of my life.  At a young age, I held the Welsh record for 50 meters Butterfly and Girls Medley Relay which took a bit of going- with my little legs going like the clappers!

    Nowadays my focus is making sure all our Puddle Ducks and parents get the best start to their aquatic journey.  Whether it be your special time for aqua natal exercise before birth, precious skin to skin bonding after birth, learning essential survival skills, or developing beautiful stroke technique with our Swim Academy for school aged children, we are here to make sure your time at Puddle Ducks is nothing but the best.

  • Gemma


    Business Development Manager and Finance Guru

    Gemma not only manages our office, but also all of our finances. She is a qualified accountant, and there isn’t much that gets past her eagle eyes.

    Her two children swim in our Swim Academy classes, so she also knows how important customer service is to everyone who chooses to swim with us.

    Gemma always has a sneaky stash of chocolate in the office and there isn’t a great deal she doesn’t know about Facebook. She is also a very talented seamstress, and her finest hour is making a santa hat for our very own Puddle The Duck (she may not agree with that, as she can actually make proper clothes).

  • Madeline


    Customer Services Expert

    Madeline has been part of our office team for 4 years. She has been a Puddle Ducks mum for over 10 years, with her youngest child swims at our Swim Academy classes.

    As a customer of Puddle Ducks herself, she knows all about what our customers should expect, and therefore does her very best to deliver the best service she can. There isn't a great deal she doesn't know about Puddle Ducks, so she will give you all the help you need when you speak to her.

    Madeline is a brilliant brew maker and away from work, beside from looking after her two children, she spends her time walking her mad dog and standing in a horse field.

  • Kate


    Customer Service in the office

    Kate is the newest member of our office team.  Her two children swim at Swim Academy and are making huge leaps in their swimming ability. Kate has a background in corporate buying so has a wealth of experience in customer service and building relationships.

    Officially the tidiest person in the office, Kate's desk puts everyone else to shame!


  • Catherine


    Head of Teaching and Aqua Natal Instructor

    Catherine has been a Puddle Ducks teacher for over 7 years. She also heads up our teaching team, so there isn’t a great deal she doesn’t know about our programme.

    She teaches all levels in Puddle Ducks, from Aquanatal classes, Baby and Pre-school, Swim Academy and Elite Swim Academy programmes, even helps to train and develop our teachers.

    Her three children have all learnt to swim with Puddle Ducks, so she knows the joy (and sometimes challenges) of watching small children learn.

    Out of work, Catherine always has immaculate funky nails, does Zumba Classes to keep fit, but most importantly spends time with her family having fun and enjoying their time together.

  • Helen


    Teacher: Wirral and Chester area, both Pre-School and Swim Academy

    Helen is our longest serving teacher, with over 9 years experience. Not only that, she’s been teaching children swimming since she was 16 years old. So there’s not a great deal she doesn’t know about teaching children to swim, and that certainly comes across in her classes and the feedback we receive from her customers. Helen also uses this experience to help train and develop our teachers.

    Helen’s daughter swims in our Pre-School classes, and is already shaping up to be as talented a swimmer as her mummy.

    Away from work, Helen is a keen hockey player and also slightly obsessed with Disney. Her last few holidays have all been to Disneyworld, so you are very welcome to take the “Mickey” out of her when you next see her!

  • Donna


    Senior Teacher: Chester area, Pre-School and Swim Academy

    Donna has been teaching for Puddle Ducks for six years now. Both of her sons started swimming with us as babies (and they still swim every week in our Swim Academy classes) which inspired her to become a teacher.

    Her lessons are fun, fun, fun, we guarantee you will leave with a smile on your face. There is also a very serious side to Donna who is dedicated to getting the most from your child by developing a great rapport and trusting relationship with them. Donna also helps to train and develop our teachers

    Outside of work, Donna is possibly our coolest teacher, she went to Glastonbury and Las Vegas last year! She loves travelling, socialising, shopping, and of course, spending time with her two little monkeys!

  • Caroline


    Teacher: Chester and Ellesmere Port area, Pre-School and Swim Academy

    Caroline has been a Puddle Ducks teacher for over 7 years, having always worked with children throughout her career.

    She is very passionate about each and every child she teaches progressing in their classes, and she has taught so many children who have gone to be amazing swimmers and love the water.

    Away from work, Caroline is a phenomenal salsa dancer and enjoys making jam and chutney, which she then sells to raise money for charity.

  • Kelly


    Teacher: Chester and North Wales area for Pre-School

    Kelly started teaching for us after starting classes with her baby son when he was just a few weeks old. Having always worked with children as a nursery nurse, Puddle Ducks was the natural choice to be able to balance family life with a job that she loved.

    Her classes are lively and fun and Kelly is extremely diligent about understanding the progressions for each individual child to ensure they learn confidence in the water as quickly as possible.

    Outside of work, Kelly looks after her two children (and her husband), with family time being the most important thing to her. Kelly also loves shopping, eating, running and holidays - especially camping and she is a soap opera addict!

  • Paula


    Teacher: Wirral, Chester and North Wales areas

    Paula discovered the wonderful world of Puddle Ducks when her daughter was just 8 weeks old. She joined our South Cheshire franchise firstly as a Poolside Assistant, and then trained to be a teacher. We were very lucky to have her transfer to our team in 2017.

    She now swims in our classes with her three children each week (with the addition of her twin boys) as well teaching them, so there isn't a lot she hasn't experienced within Puddle Ducks.

    With three children under the age of four, Paula doesn't get much time for anything else, although she does have an obsession with skiing, having worked in ski resorts! 

  • Nicky


    Senior Teacher: Wirral area for Pre-School classes

    Our lovely Nicky has been a Puddle Ducks teacher for over 6 years, having been a Secondary School teacher before that. Customer service is at the heart of everything Nicky does, and often goes over and above the call of duty to look after the children she teaches, to ensure their happiness and development in our classes.

    She is a calm and gently lady, who gains the childrens and parents trust instantaneously.

    Out of work, Nicky enjoys socialising with friends, usually involving food and drink. She also keep fit by walking, Zumba and Congo!

  • Michelle


    Baby and Pre-School Classes and Swim Academy Trained based on the Wirral

    The warm and bubbly Michelle is a passionate Puddle Ducks mummy, with both her children swimming in our classes from small babies. 

    During the week days Michelle is a secondary school maths teachers in Chester. She loves educating children, and finds nothing more satisfying than the moment that lightbulb switches on and the children "gets it".

    Out of work, she is a keen dancer and loves a bit of karaoke (when she has time that is, with her young family)  

  • Roshene


    Aqua Natal, Baby and Pre-School Teacher at Dorin Park School

    Roshene is a Puddle Ducks mum through and through. All three of her children have learnt to swim from young babies, and still swim in our Pre-School and Swim Academy programmes now.

    Roshene is originally from South Africa, so enjoys the adventures of travelling. She is also a dab hand at baking and enjoys socialising with friends over food and a glass of wine!

  • Lucy


    Poolside Assistant at Stanley School Saturday classes

    Lucy is our youngest team member, greeting our customers at Stanley School on a Saturday morning with a bright smile and a cheerful mood.

    She is currently studying for her A Levels at High School, loves acting and making short movies!

  • Hannah


    Teacher and Pool Side Assistant across all areas

    Hannah is our newest Swimming Teacher - previous Head Coach at Oswestry Swimming Club and ex competitive swimmer herself - Hannah has a wealth of knowledge and expertise in the water, both personally and professionally. 

    Hannah's teaching style is warm, supportive and she is able to develop trust from children quickly with her wonderful smile.

    Once upon a time Hannah did a none stop 6 hour water treading event for charity! 

    Welcome to our very own mermaid and all round lovely lady!

  • Sophie


    Poolside Assistant at Foxfield School

    Sophie works on a Sunday at Foxfield School.  A very smiley Poolside Assistant, always happy to help and support parents or children alike. 

    With a love for film production, acting and tennis coaching - Sophie may well be our next Steven Spielberg in the making!  Watch this space :)

  • Sophie


    Swim Academy Teacher and Poolside Assistant at Dorin Park

    Sophie is our Swim Academy Teacher at the Woodhey House Hotel.  With a great background in swimming instructing, lifeguarding and dance teaching... Sophie is a dab hand at our pools!

    Currently in university studying Dance - Sophie loves performing on stage, choreography and supporting all our little Puddle Ducks at their swimming lessons whilst making sure the parents are well cared for too!

  • Natalie

    Poolside Assistant

    We welcome our newest recruit - Natalie!  Natalie was a trained nurse and is now a pre and post natal exercise instructor across the Wirral... soon to be a Puddle Ducks swimming teacher!

    With a healthy mind and a healthy body - this lady sure does know how to put a smile on everyone's face! With her fantastic sense of humour and great personality, we can't wait to get her fully trained over the coming months!


  • Angie


    Poolside Assistant