Skip to main content

Job Vacancies

  • Customer Care Assistant (Sales)

    Due to a growing business we’re recruiting a part-time Customer Care Assistant (Sales) to join our friendly team!

    Customer Care is foremost in this role, we strive to ensure that our customers feel welcome and looked after during every step of their Puddle Ducks journey.


    This is an amazing opportunity to be part of an exciting, friendly and dynamic organisation and still have time for other commitments!


    Main responsibilities include:

    • Become an expert about our classes and Puddle Ducks;
    • Responding to new enquiries (online, Email and telephone) in a timely manner to convert into Puddle Ducks class members  by effectively communicating with them about our award-winning classes;
    • Schedule and undertake follow up calls with new members at the start of their Puddle Ducks journey;
    • Maintain accurate customer/member information and databases;
    • Respond to queries from current members;
    • Proactively manage any actual or potential customer issues;
    • Contributing towards creating a ‘best in class’ customer care environment, ensuring the customer’s experience of Puddle Ducks office and in lessons is second to none; and
    • Go the "extra mile" to give new/potential customers a great experience and a positive first impression of the business;
    • Any other ad hoc administrative tasks to support the team as required.


    Key skills required:

    • Proven sales background (essential);
    • The ability to “think outside the box”;
    • A self- starter with proven experience of working autonomously;
    • A personable and friendly telephone manner;
    • Excellent written and verbal communication skills;
    • Organised & customer service focused;
    • A problem solver and a good listener;
    • Attention to detail; and
    • Team player and passionate about what they do


    Being a self-starter is essential as you will be responsible for working autonomously.


    This role is for 10 hours per week over 5 days- ideally Monday- Thursday early evenings and Saturday mornings.


    The role is home- based so a suitable home office environment is essential. However, you may be required to carry out some duties from the poolside and at other venues such as team meetings, conferences or presentations. The candidate will be expected to be proactive and develop this new role.

    Pay rate - £12.00 per hour

    For more details and to apply please email [email protected] or call on 01302 578001 to request an application form. You will also need to include a covering letter with your application outlining why you would be perfect for the job.


    CLOSING DATE: 12 noon on Friday 2nd February 2024 after which candidates will be shortlisted to a second stage of recruitment involving verbal and written activities.

  • Swimming Teacher/Swimming Instructor needed in South Yorkshire

    We are recruiting a Baby and Preschool teacher to work in the Rotherham and Doncaster areas. Hours to suit your work:life balance.

    At Puddle Ducks we want every child to love swimming, respect the water and swim beautifully. That’s why our standards are the highest and our approach is unique.

    Our highly trained and qualified teachers are experts at identifying children’s levels of ability and adapting activities to the individual, nurturing confidence and encouraging natural ability.

    Our lessons are taught in specially selected pools with limited class sizes. Classes incorporate rhyme (our bespoke songs have been written by professional musicians) and movement based on extensive child development research.

    Our programmes and teacher training are continuously developed in the latest techniques, ensuring our teaching standards remain the highest.

    We are recruiting a part time baby and preschool swimming teacher/swimming instructor (for our classes for ages 0-4 years) to work in and around the Rotherham/Doncaster area teaching baby and preschool children.

    It takes someone very special to become a swimming teacher but you don't need to have experience of teaching already (although it would be an advantage). We are looking for people with the following attributes:

    To enjoy being in the water and able to swim
    Confident, friendly and warm personality
    Flexible approach and team worker
    Enjoy being around children
    Someone with a passion to teach babies and children a skill for life and build their water confidence

    About the Role
    A fantastic opportunity to join an exciting organisation and still have time with your family. The job satisfaction is like no other. Puddle Ducks offers continuous support to all teachers as well as provides the lesson plans to teach each week.

    Our business is totally dependent upon having the best teachers. Commitment, passion, loyalty and the ability to create a good rapport with children, carers (usually mothers), babies and small children are all absolutely essential. Our customers need to know their teacher loves their job and this will be reflected in the way they teach.

    Teaching swimming classes in the Rotherham and Doncaster areas
    Must be able to commit to at least one weekend shift

    Due to the nature of the role there are several training courses that need to be undertaken to qualify as a Puddle Ducks teacher/instructor including an internal course.

    The rewards are amazing. It is no surprise that baby swimming teachers are constantly smiling. Their lives are full of happy parents, babies and toddlers, giggles and smiles.

    Hear From Our Teachers | Puddle Ducks

    If you would like more information please get in touch

    Starting salary: £14.00 per hour increasing to £18.00 per hour

    Additional pay:

    • Bonus scheme


    • Company events
    • Company pension
    • Profit sharing
    • Wellness programme

    Experience is preferred but not essential as full training will be given.



    Send your CV to [email protected]

What our customers think