All you need to know – Juvenate Health & Leisure Club
Jurys Hotel, Gloucester Road, Cheltenham, GL51 0TS
We can’t wait to welcome you to Puddle Ducks at Juvenate Health & Leisure Club – If you would also like to read about what, as your chosen swim school, Puddle Ducks is doing to keep you, your child and our team members safe, we have summarised all the steps we are taking including our risk assessment procedure, cleaning and hygiene regimes and temporary changes to the way our lessons will be run here.
Parking: Free in the hotel car park for a maximum of 3 hours. There is no need to have ticket swiped or stamped, it will just register the time period is free and let you out. Please note there are some occasions whereby the car park is full (conferences etc). In these circumstances please try the overflow car park (gate to grassed area located 100m on the right off Old Gloucester Road - the turning of the main roundabout next to the one for the main hotel car park) or on street parking.
- Babies under 6 months may need to wear a wetsuit
- A well-fitting neoprene swim nappy must be worn with a disposable swim nappy or one of our environmentally friendly NappyWraps & Liners underneath if your child is in Floaties, Splashers or Kickers and in other programmes if they are not yet fully potty/toilet trained. Why not buy one of our great value Starter Packs which contain everything you need for your swim lesson?
- Please be aware under current restrictions we are unable to lend you neoprene nappies or wetsuits, therefore if you forget yours you may not be able to swim.
- You can find lots more useful information about attending our swim classes on our FAQs page
Exclusivity: Puddle Ducks use a roped off area in the pool
- Pool temperature: 30 - 32°C
- There is a Poolside Assistant at this pool to help you before, after and during classes
- Depth: 1.2m
- Maximum class ratios: 8 children/adult pairs: 1 teacher
Arrival time: Please do not arrive any earlier than 10 minutes before your lesson starts. This should give you enough time to get poolside and prevents lots of people from waiting around in spaces which may be too small to handle it in the current situation. Hand gel will be available upon arrival, which we would ask you and your child to use. A face covering is no longer legally required but we suggest bringing one with you.
Arriving swim ready:
You and your child should arrive swim-ready at the venue i.e. with your swimming costume/trunks/swim nappy on underneath your clothes. Changing rooms will only be available after your lesson to dry off before leaving the building.
We appreciate that those children still in nappies might need a nappy change just before their lessons. Ideally this can be done in the car before entering the building but if not, please take a change mat to the poolside with you and make sure you have nappy bags and another bag in which to put the nappy bag to ensure there is no waste left visible at poolside.
We are not able to allow any additional people at your class, other than your child and the one adult who’ll join them in the pool.
By not allowing spectators, we are able to practice social distancing more effectively.
Entering the building:
Enter the building as usual, via the Leisure Club entrance. Hand gel will be provided at the door. Please do not arrive too early for your lesson, so we can minimise the numbers in the Club.
To ensure a ONE WAY SYSTEM, you will enter poolside via the door behind the reception desk, and will walk around to the window side of the pool to remove outer layers prior to your class (don’t worry our Poolside Assistant will be on hand to show you where to go) so please bring only the essentials (keeping valuables to a minimum) and one bag to put everything in (including your shoes) as this will be left poolside during the class.
Please wait poolside until the teacher indicates it is time for you to enter the pool.
We advise that you all bring a change mat that can be rolled up and placed in your bag, especially those of you who have little ones who would normally use a change table or a bench.
Signing in: We will tick off registers to mark your attendance as usual. Our Poolside Assistant will meet you poolside.
Exiting the pool area after your lesson: The teacher will explain the safe exit procedure for your class, and you will then collect your bag and enter the changing rooms.
Changing Rooms: Changing rooms will be available at the end of the lesson..
We advise that you bring easy, comfortable clothing for both you and your child – items like onesies might be easiest for children to get changed quickly and keep them warm.
Leaving the building: When you are ready to leave the changing rooms, you can exit right, past reception and out the same door as you entered the building.
We can't wait to see you at the pool!