Upon entering the building, please give your name to reception staff who will let you through the barrier. Ladies changing rooms are in front of you, men's slightly to the left – all sign posted. 

Before the Lesson:
Please make sure your child has been to the toilet before their class begins, as children won’t be able to leave the pool during the lesson. For safeguarding reasons, young children must not go into the changing rooms on their own. 

Arriving at the Pool: 
When you arrive, please walk through the changing rooms and come onto the poolside. You will be called over to the poolside by the teachers when it’s time for your lesson to start. For club/member reasons, children are not allowed in the pool before or after their class time. 

Lesson Time :
Swim Academy ONLY - once the teachers have taken your child for their lesson, we kindly ask that you leave the poolside and wait either in the changing rooms or in the reception area. This helps to keep the poolside calm and focused for the children and adhere to the no spectator policy the club has in place. Please return to the poolside at the end of the class to collect your child. Teachers will only allow children to leave the pool once they can see that their responsible adult is present. 

Please bring a towel into the shower area in order that you can dry off after class before entering changing rooms to stop the floor getting so slippery.