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Essential Pool Information

What to wear

A well-fitting neoprene swim nappy must be worn with a disposable swim nappy or one of our environmentally friendly NappyWraps & Liners underneath if your child is in Floaties, Splashers or Kickers and in other programmes if they are not yet fully potty/ toilet trained. Why not buy one of our great value Starter Packs which contain everything you need for your swim lessons?

What to bring

For younger children, please bring a changing mat with you. Please also bring a nappy sack as all nappies must be taken home. 

Changing Rooms

Where possible arrive 'swim ready' i.e with your swim wear on under your clothes. You will be required to change poolside prior to your lesson, however you may use the changing rooms after your lesson.

Please do not use the benches to change your baby on.

Additional Pool Information

No spectators are permitted at this venue.

Photos are only permitted at the end of the lesson within 'Splash time'. You can only take a photo of your own child during this time.

No food is permitted on site. Please save your child's snack until after you have left the pool.

Up to 5 children/ adult pairs.

Rebecca Pic

Registered Address

13 The Close Norwich

  • Parents can bring their newborn as soon as they feel ready - our youngest Puddle Duck was just over a week old! We advise to allow the umbilical cord to have healed over to avoid infection, but you don't need to wait until your baby has had their jabs.

    We find that babies - as they have spent 9 months in their own watery world - have a natural affinity in our carefully selected, warm pools.

    Our programme is progressive, so you can join at any time. Your child can come to Puddle Ducks at any age between 0-4 years. 

    Each of our programmes focuses on nurturing confidence - our teachers know that children develop and learn at different rates, so will adjust each activity to get the best out of each child and encourage positive progression.

  • If your child in in Floaties, Splashers, Kickers, Little Dippers, Dippers or Dabblers in our Baby & Pre-school programme, then yes, you will be in the water with them throughout the lesson, these sessions provide a fabulous bonding experience between you and your child and is all about building their water confidence.

  • If you know that you won't be able to attend before the class takes place, you can let us know via your My Puddle Ducks account on both your Overview page and also your My Children page by clicking on 'Let us know you can't attend a lesson' and following the instructions. This will generate a Courtesy Class for you to then use against any lesson where there is space in the next 6 months (provided you are currently in paid-for lessons). Read more in our Courtesy Classes FAQs

    • If your child has a chest, ear, throat or eye infection they shouldn't swim until it has completely cleared.
    • Please don't bring your child to the pool during, or for two weeks after, suffering from diarrhoea.
    • Going swimming is unlikely to worsen a mild cold and will not increase the likelihood of an ear infection unless your baby has a perforated eardrum.
    • Please do not bring your child to a swimming class with anything that could be infectious, such as chickenpox

Meet the Norfolk & Suffolk Team

We are a thriving team who teach classes in multiple locations across Norfolk and Suffolk, click here to read a little about each and every one of us.

Meet the Team

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