Meet Our North West Midlands, South Cheshire and Wrexham Team
Kim Pinnington - Franchise Owner
Kim is the team's boss having taken over the South Cheshire franchise from the previous owner in late 2017. Kim is a qualified accountant but always wanted to run her own business so after 11 years of working at a well known bank decided to take the plunge and take on the franchise when the opportunity arose - she has never looked back since!
Never one to sit still, she took on her second franchise area covering Walsall in 2019. Kim has been super successful in running the combined franchise, she was named Puddle Ducks Franchisee of the Year 2020 and was a finalist in both the British Franchise Awards and Empowering Women into Franchising Awards in 2020 also.
Kim is mum to Megan & Harry (named before the Royals!) and lives just outside of our area near Chester with husband Steve and the family pets... Hattie the cat, Blizzard the gecko and newest edition Taco the tortoise!
Sarah - Office Manager
Sarah has been part of our office team for a number of years and has a wealth of Puddle Ducks knowledge. Not only does she know what our customers expect from Puddle Ducks but she has most, if not all, of the answers to queries from customers and staff! Sarah keeps us all in order and is our Agony Aunt! Sarah is friendly, kind and when she is not on the phone or answering emails she makes a good brew too. Outside of work you will find her having fun with her family and leading her own Brownies group.
Tina - Marketing Manager
In 2019 Tina relocated to Shropshire with her family & setup as a Freelance Designer following a 12 year career in Product Design. In 2021 she joined the Puddle Ducks Team as Poolside Assistant to get herself out & about socialising with the locals.
Having loved working with the team and becoming an advocate for the brand, she felt it was meant to be when the opportunity to become Marketing Manager came along!
Her love for design continues, designing wedding stationery & crafting in her spare time, as well as being mommy to two little people.
Alex - Customer Care Assistant & Baby & Preschool Teacher in Wrexham
Alex joined our office team a few years ago and after some time decided to begin her teacher training journey also to become our Wrexham baby & preschool teacher. When Alex is not helping you with queries or teaching at the pool she is looking after her young son. The office team all enjoy a biscuit or two, especially Alex!
Jess - Senior Teacher for Baby Pre-school and Swim Academy Teacher in Stoke area
When Jess was seven years old she was incredibly nervous in water but with perseverance she learned to swim and has never looked back reaching competition level for COSACSS and during her time at the University of East Anglia. Jess now enjoys getting the chance to nurture a lifelong love for swimming the same as hers. In 2013 Jess had her daughter and at 5 weeks old Matilda was in our Floaties class! This is when Jess decided that she would love to be a teacher for Puddle Ducks and we are glad she did! Jess spends most of her free time (is there such a thing with children?) looking after her 2 little ones. A board game geek? Yes, Jess is!
Kirsty - Senior Teacher for Baby Pre-school and Swim Academy in Stoke on Trent and Newport area
Kirsty has always had a love for swimming and always wanted to work with children helping them to learn and grow. Being a customer with her eldest son since he was 5 weeks old she saw a job advert and jumped at the opportunity to put 2 passions together. She hasn’t looked back since.
Kirsty loves to see children grow in confidence and achieve all milestones, even the mini ones which are most definitely still worth celebrating. She loves getting to know the children and their grown ups and is a very open book about being a mum to 2 boys.
In her spare time when not running around after the boys, she enjoys a good coffee, cake and natter.
Gemma - Senior Teacher for Baby Pre-school and Swim Academy Teacher in Shropshire area
Gemma is our chatterbox! Gemma has spent many years swimming with her 2 children so it was only natural for her to join us as a teacher. Gemma is a bubbly, fun person who loves teaching children, seeing them progress and grow into wonderful swimmers! Not only does she teach but Gemma will often be seen at one of our events. Gemma is very active and goes walking, cycling and visiting new places with her family.
Ryan - Swim Academy Teacher in Crewe and Stoke on Trent area
Ryan is the sporty one! He not only teaches our Swim Academy lessons but also spends his spare time in the gym, playing football or walking his dog. Ryan loves the reward he gets from teaching children and thinks that the support from customers and the team is second to none. The children, parents and teachers all love Ryan's classes!!
Billie-Jay - Baby & Pre-school & Swim Academy Teacher in Walsall & Wolverhampton
Billie is our youngest teacher having joined us a few years ago as a Swim Academy teacher when she was only 17. Billie is a fantastic and much loved teacher. She has now moved on to train in our Baby & Preschool programme also. Billie is also a super talented artist and regularly produces fantastic pieces of art and wall murals and is also an established makeup artist - is there no end to this girl's talents??!
Jenny - Swim Academy Teacher in Shropshire
Jenny was previously a primary school teaching assistant and really enjoyed working with children finding it so rewarding to see the difference she could make to their progress. She has also always enjoyed swimming and after helping with the school's swimming lessons, and absolutely loving the experience of helping children gain confidence in the water, she decided to combine the two!
When she's not teaching, she enjoys walking her dog, going to the gym and catching up with friends and family, whilst eating her way through slices of cake and chocolate biscuits! She is the real life cookie monster!
Georgia - Swim Academy Teacher in Walsall
Georgia has grown up around a swimming pool and it has always played a large part of her life. Whilst at university she used her swimming skills to be part of the Water polo squad, they played at the highest level and won the league. She has continued to swim as a hobby after leaving university and loves to now work with the children at our Swim Academy lessons and pass on her passion of swimming to them.
Away from the pool during the week, Georgia is a speech and language therapist working for the NHS.
Hollie - Baby & Preschool & Swim Academy Teacher in Stoke
Hollie has always loved bringing her daughter along to classes and sharing that special bonding time together so jumped at the chance to join our team when the opportunity arose. Now she gets to watch as others have that time too and enjoys watching her swimmers grow & improve each week. She loves turning something that may have be quite daunting for some swimmers into an enjoyable experience and ensuring they have lots of fun in the pool!
When she's not teaching at the pool, Hollie enjoys kayaking with her partner, children and dogs!
Sally - Baby & Preschool & Swim Academy Teacher, Shropshire
Sally has been teaching children to swim for a number of years, however, recently joined Puddle Ducks and completed her Baby and Preschool training. Sally's two young children also swim with Puddle Ducks.
Sally is a keen swimmer herself and also coaches in Triathalon and Open Water Swimming.
Hayley - Swim Academy teacher in Walsall & Wolverhampton
Hayley is a primary school teacher and is passionate about physical activity and sport for children. She enjoys swimming and attends Puddleducks swimming lessons with her daughter. She really enjoys the ethos surrounding Puddleducks and is enthused to support children to learn to swim in swim academy. Recently becoming part time in her teaching career, Hayley wanted to pursue her passion to train as a swimming instructor.
In her free time, Hayley enjoys leading an active lifestyle with her husband, daughter and dog!
Zara - Senior Teacher for Baby & Preschool and Swim Academy in West Midlands area
In 2015 Zara started her journey with Puddle Ducks; first as an Aquanatal customer and then taking her daughter for lessons. She absolutely loved the classes and thought what a wonderful job it would be. Two years later, she relocated to Shropshire and decided to leave her career as a Secondary School teacher and train to become a swimming teacher. Zara first trained in Swim Academy and this was closely followed by Baby and Pre School. In 2019, she became a Senior Teacher for our neighbouring Worcestershire franchise and in 2022 gained the STA Level 3 Diploma in Baby and Pre School and became a Programme Assessor for HQ.
Zara loves that our classes allow children to learn vital lifesaving and water safety skills
alongside the opportunity to play and explore at their own pace. Seeing the smiles and progress in the pool brings her such joy and she feels privileged to be part of each child’s journey.
Away from the pool, Zara spends time with her two children, friends and family and enjoy relaxing with crochet and dancing around with her hula hoop!
Melanie - Senior Teacher for Baby & Preschool in Winsford
13 years ago Mel moved in next door to a Puddle Ducks teacher who persuaded her to become a teacher too and she absolutely loves it! Her three daughters all swam at Puddle Ducks - two of whom have gone on to join swimming clubs and one who now works at one of our neighbouring franchises. Mel loves open water swimming and primarily works for the Mid Cheshire franchise but helps out our team also by teaching our lessons at Hebden Green pool in Winsford. She is a senior BPS teacher and recently qualified as a Puddle Ducks program assessor for HQ!
Susie - Poolside Assistant, South Cheshire
Waiting to greet you at Hebden Green School in Winsford!
Emily - Poolside Assistant, Stoke-on-Trent
Waiting to greet you at the Quality Hotel!