Essential Pool Information

What to wear

A well fitting neoprene swim nappy must be worn with a disposable swim nappy or one of our environmentally friendly NappyWraps & Liners underneath if your child is in Floaties, Splashers or Kickers and in other programmes if they are not yet fully potty/ toilet trained. Why not buy one of our great value Starter Packs which contain everything you need for your swim lesson?
All swimmers MUST wear thermal clothing or similar during their lessons.

What to bring

Towel for you and your child
Padlock to use a locker
Roll up baby changing mat
We advise you to bring an extra towel and flip flops onto poolside for getting to and from the changing room.

Changing Rooms

On arrival, please check in at the leisure reception desk and let the staff know that you are swimming with Puddle Ducks.
Prams and pushchairs can be left under the stairs near Reception.
Take the lift or stairs to the 1st floor. The Changing Rooms are located just past the members bar on the left.
There are both Men's and Ladies changing rooms available with benches.
Please use a locker to store your belongings to ensure there is room for everyone to change. You will need to bring a padlock with you.
Please enter the changing rooms no more than 10 minutes before your class and please vacate changing rooms a maximum of 15 minutes after your class has finished to allow for cleaning and the next class to get changed.
Once changed, please exit the changing rooms and proceed down the stairs to the pool hall. Please do not enter the pool unless told to do so by your teacher. We only have access to the sectioned area of the pool. The rest of the pool is for members only.

Additional Pool Information

Max 1 spectator per child allowed poolside

On arrival, enter the club through the main entrance. Please check in at the leisure reception desk and let the staff know that you are swimming with Puddle Ducks. They will then open the barrier for you.

Photography can only take place in 'splash time' and must not interfere with the lesson.
There must be no other customers in the background.
Photography at any other time is strictly prohibited.

Strictly no eating or drinking in the changing rooms.
There is an onsite Cafe available for you to enjoy either before or after your class.

Contact Details

T: 07906191504

E: [email protected]

Registered Address

The Key Health Club Bunny Lane Keyworth Nottinghamshire

FAQs

When can we start?

Parents can bring their newborn as soon as they feel ready - our youngest Puddle Duck was just over a week old! We advise to allow the umbilical cord to have healed over to avoid infection, but you don't need to wait until your baby has had their jabs.

We find that babies - as they have spent 9 months in their own watery world - have a natural affinity in our carefully selected, warm pools.

Our programme is progressive, so you can join at any time. Your child can come to Puddle Ducks at any age between 0-10 years. We have Baby & Pre-school classes for 0-4 and our Swim Academy for primary school aged children up to 10.

Each of the programmes focuses on nurturing confidence - our teachers know that children develop and learn at different rates, so will adjust each activity to get the best out of each child and encourage positive progression.
Will I be in the water with my baby/ child?

If your child is in Floaties, Splashers, Kickers, Little Dippers, Dippers or Dabblers in our Baby & Pre-school programme then yes, you will be in the water with them throughout the lesson, these sessions provide a fabulous bonding experience between you and your child and is all about building their water confidence.
What should I do if my child is ill? Will they miss out on their lesson?
- If you know that you won't be able to attend before the class takes place, you can let us know via your My Puddle Ducks account on both your Overview page and also your My Children page by clicking on ‘Let us know you can’t attend a lesson’ and following the instructions. This will generate a Courtesy Class for you to then use against any lesson where there is space in the next 6 months (provided you are currently in paid-for lessons). Read more in our Courtesy Classes FAQs.
- If your child has a chest, ear, throat or eye infection they shouldn’t swim until it has completely cleared.
- Please don’t bring your child to the pool during, or for two weeks after, suffering from diarrhoea.
- Going swimming is unlikely to worsen a mild cold and will not increase the likelihood of an ear infection unless your baby has a perforated eardrum.
- Please do not bring your child to a swimming class with anything that could be infectious, such as chickenpox, which is considered infectious until all the blisters have dried up.
- It’s worth remembering that children are often exhausted after an illness and need some time to recuperate before returning to their swimming lessons.