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  • Your My Puddle Ducks account was created for our customers and it has these amazing features!

    • Being able to monitor your child’s progress through the criteria for their given class level – you can see how well your child is doing and where they might need some support. 
    • You can see which class level your child will move to when they have completed their criteria in their current level and a space becomes available – this next class is selected based on the time and place of your current class
    • Make payments easily and sign up for recurring payments – by authorising us to take payment automatically from your chosen card on your Payment Due Date you will never miss a payment and never have to worry about your child losing their space in their class. 
    • You can easily edit your own personal details, those of your child(ren) and emergency contact details
    • Order your child’s awards with one click. On the right hand side of the My Puddle Ducks account web pages, you will see the latest awards and achievements of your child for which you can order the badges and certificates by simply adding them to your basket
    • Check your pool holiday dates
    • Let us know you can't attend a lesson and book a courtesy class. Here is a link to our Courtesy Class FAQs