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Mercure Cardiff Holland House

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All you need to know – Mercure Cardiff Holland House Hotel Pool 

24-26 Newport Road, Cardiff CF24 0DD

Location: Spa Naturel at the Mercure Cardiff Holland House Hotel & Spa

Parking: There is limited complimentary parking in the hotel car park (beneath the building), available strictly on a 'first come, first served' basis.  Accessed via Howard Place, if the sign at the entrance says the car park is full then please don't attempt to enter!  If there are spaces, take a ticket to lift the barrier and exchange this at the Spa reception for a card to exit the car park when you finish.  Alternatively on street parking is plentiful and free until 10am so if you're likely not to return to your car before 10am please obtain a valid ticket. 

Essential information:

  • Due to limited space if it’s possible to come without a pushchair/car seat please do, but if you bring one it can be left in the corridor outside the changing rooms. No pushchairs to be brought poolside please.
  • A well-fitting neoprene swim nappy must be worn with a disposable swim nappy or one of our environmentally friendly NappyWraps & Liners underneath if your child is in Floaties, Splashers or Kickers and in other programmes if they are not potty/toilet trained.
  • You can buy one of our great value Starter Packs which contain everything you need for your swimming lesson.
    Please take all your nappies home - no nappies are to be left in the bins at the pool.
  • If your baby is younger than 12 weeks or smaller than 12lbs they will need to wear a thermal wetsuit to stop them getting chilly.
  • If you wish you can hire a towel from the Reception for £1.
  • Unfortunately spectators are not permitted poolside.  However there's a really lovely bar area upstairs that sells Starbucks coffee and offers a limited view of the pool.


Exclusivity:

Puddle Ducks have a roped off area; the rest of the pool is open to leisure club members.


Changing rooms:

  • There are separate changing rooms for Males and Females, both having direct access to the pool
  • Please use the lockers in the changing rooms (no charge)
  • Please take all nappies home with you - do not place them in the bins at the pool
  • We do not recommend you change your young children on the benches, rather bring a change mat or extra towels to the pool and change on the floor.  There is a baby changing table in the disabled changing room (off the main changing room)


Poolside Assistant:

There is no Puddle Ducks poolside assistant at this pool.


Technical information:

  • Pool temperature: 30°C
  • Depth: 1.25m
  • Maximum class ratio: 10 children/adult pairs:1 teacher


Closest café:
There is a lovely café/bar in the Hotel which our customers are very welcome to use, however please bear in mind that only food purchased at the Urban Bar & Kitchen can be consumed there.