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Vacancies

There are lots of ways to be part of the exciting work we do here at Puddle Ducks.

  • Be a part of our Duck HQ team, focussing on supporting our wonderful network of franchisees and delivering our mission
  • Train as a Puddle Ducks Teacher – just the best job in the world
  • Work in one of our local teams, supporting the franchisee to build their business in your local area.

Take a look below at our current opportunities.

Current Vacancies

  • Poolside Assistant - North East

    Be part of a dynamic, growing team

    Are you looking for a fun and rewarding role working with children and their parents?

    Primarily a customer service role, our poolside assistants are the face of Puddle Ducks as you will be the first person our swimmers see as they arrive at the pool!

    Puddle Ducks North East are recruiting for a poolside assistant at Beacon Hill School in Wallsend on Thursdays and Fridays and Northumberland CofE Academy on Saturdays.

    Full training and uniform will be provided.

    Email newcastle@puddleducks.com for more information.

  • Baby & Pre-school Teacher - Merseyside

    Your chance to do the best job in the world!

    We are looking for a weekend Baby & Pre-school swimming teacher to join our team in Merseyside.

    No experience necessary but any swimming teaching qualifications/experience would be a bonus.

    If you are friendly, professional, reliable and keen to learn this job could be for you.

    Email merseyside@puddleducks.com or call 0151 921 7070 for more info.

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    Customer Care Manager - Manchester

    Be part of a dynamic, growing team

    We have a rare and exciting opportunity for someone who is passionate about customer service to join our team as a Customer Care Manager. You will need to be able to demonstrate your ability to work on your own initiative and also work as part of a team. We are looking for someone with a natural flair to deliver excellent customer service in a fast-paced office environment. Candidates will ideally have the following experience and skills:

    • A proven track record in a Customer Service or sales environment.
    • Evidence of having held accountability & delivering results both individually and as the manager of a team.
    • Excellent interpersonal and communication skills.
    • Experience in database management and exploitation.
    • Fully computer literate in all Microsoft applications, social media channels & database interrogation.
    • A current driving licence.

    In return, we offer a friendly working environment, competitive salary and a generous staff discount scheme for the right candidate.

    To apply, please send your CV and a covering letter stating why you would be suitable for the role to teachers.manchester@puddleducks.com.

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    Baby & Pre-school and Swim Academy Teachers - Cheshire

    Your chance to do the best job in the world!

    We have roles available in the area for Baby & Pre-school (teaching babies and children from birth to 4 years) and Swim Academy (teaching children from 4yrs-10yrs) swimming teachers.

    • Full training available, no previous experience necessary.
    • Must be able to work early evenings and weekends.
    • Mid Cheshire territory includes South Manchester, Macclesfield, Runcorn, Warrington and Northwich.

    Call 01477 410080 or email rachel.bateson@puddleducks.com for more info.

  • Swimming Teachers - Derbyshire

    Your chance to do the best job in the world!

    We are recruiting a part time STA award qualified swimming teacher (ASA qualified is also acceptable).

    If you are passionate, energetic and love teaching children to swim then please do get in touch.

    Email your CV to cate.woodrow-smith@puddleducks.com.

  • Poolside Assistant – West Hertfordshire & Luton

    Be part of a dynamic, growing team

    Having Poolside Assistants at many of our pools is one of the things that makes Puddle Ducks different. Main responsibilities include:

    • Meeting and greeting customers, ensuring everyone has what they need for the class.
    • Ensuring the pool area is clean, tidy and safe for customers.
    • Assisting with any customer queries.
    • Taking the register, sorting the equipment and tidying following the class.
    • Providing assistance to the Teacher, including in an emergency.

    The role is part time and during school term time only. Evening and weekend working may feature.

    Please email ravneet.bermi@puddleducks.com for more info.

    Can’t find anything suitable? We are always keen to meet energetic and talented people who would like to join our team. If you wish to be considered for any future positions, please send your CV and covering letter to ravneet.bermi@puddleducks.com.
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    Baby & Pre-school Teacher – West Hertfordshire & Luton

    Your chance to do the best job in the world!

    A really rewarding job where you will teach children from birth to 4 years.

    The role is part time and during school term time only. Evening and weekend working may feature.

    No experience necessary as full training will be given (any swimming teaching qualifications/experience would be a bonus).

    Please email ravneet.bermi@puddleducks.com for more info.

    Can’t find anything suitable? We are always keen to meet energetic and talented people who would like to join our team. If you wish to be considered for any future positions, please send your CV and covering letter to ravneet.bermi@puddleducks.com.

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    Swim Academy Teacher – West Hertfordshire & Luton

    Your chance to do the best job in the world!

    Our extremely popular Swim Academy programme is designed for children aged 4 to 10 years and is growing!

    Ideally you will already have some swimming teaching experience, however, this is not essential as full training will be given. This is a part time, term-time only role so is perfect for fitting round existing commitments but you may be needed to work early evenings and weekends.

    Please email ravneet.bermi@puddleducks.com for more info.

    Can’t find anything suitable? We are always keen to meet energetic and talented people who would like to join our team. If you wish to be considered for any future positions, please send your CV and covering letter to ravneet.bermi@puddleducks.com.

  • Baby & Pre-school Swimming Teacher - London

    Your chance to do the best job in the world!

    We have part-time, predominately term-time only roles available in Balham, Southfields and surrounding areas, teaching babies and toddlers from birth to four years.

    Becoming a baby swimming teacher is an amazing job! When you work for Puddle Ducks you’re part of such an enthusiastic bunch of talented teachers, both locally here in South West London and nationally, who give you so much ongoing training and support.

    We offer highly competitive rates of pay and excellent career progression. No previous teaching or professional swimming experience is required as full training is provided. We are here to support you with your training at every step along the way. You need to enjoy being in the water and able to swim, have a confident and friendly personality, be flexible and a team worker.

    Becoming a swimming teacher for Puddle Ducks takes hard work and commitment, but brings huge job satisfaction and fits in brilliantly around family life and other work commitments.

    You will be required to work at least one weekend session and have a car and driving licence.

    Please email cathy.weller@puddleducks.com for more information.

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    Poolside Assistants - London

    Be part of a dynamic, growing team

    This is a part time, and school term time only role. We have two sessions available, candidates can apply for one or both sessions.

    Riversdale School, Southfields

    • Saturday 8.45 to 12.15
    • Sunday 8.45 to 12.15

    Broadwater School, Tooting

    • Saturday 8.45 to 2.45
    • Sunday 8.15 to 2.15

    Role Purpose:

    • To provide assistance to the Teacher in an emergency.
    • To ensure customers receive the highest customer service possible.
    • To ensure the pool area is clean, tidy and safe for customers.
    • To provide assistance to the teacher where necessary to improve the customer’s swimming lesson.

    Full training will be arranged so no experience necessary. You will receive a competitive rate of pay, uniform and discounted swimming lessons.

    £8.50 p/h

    It is imperative you have a clean DBS record (formally CRB) when checked.

    Please email cathy.weller@puddleducks.com for more information.

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    Part Time Customer Care Administrator - London

    Be part of a dynamic, growing team

    We have a rare and exciting opportunity for someone who is passionate about baby swimming to join our team as a Customer Care Administrator.

    The main purpose of the role is to take responsibility for all areas of customer satisfaction in the local franchise in order to maintain and grow customer numbers & ultimately, profitability.

    Required Hours: Monday, Wednesday, Friday 9.30 to 3.00

    Office Address: 36 Central Avenue, West Molesey, Surrey. KT8 2PZ

    Customer care is foremost, from the moment a potential customer contacts the office. This role is critical in ensuring our customers feel welcome and looked after. The role requires not only an efficient and friendly telephone manner, but must ensure a well-organised and smooth running office throughout the term.

    The role is primarily office-based, however you will be required regularly to carry out some duties from swimming pools and at other venues such as team meetings, conferences or presentations.

    You will need to be able to demonstrate your ability to work on your own initiative and also work as part of a team. We are looking for someone with a natural flair to deliver excellent customer service in a fast-paced office environment.

    Candidates will ideally have the following experience and skills:

    • A proven track record in a Customer Service or sales environment.
    • Excellent interpersonal and communication skills.
    • Experience in database management and exploitation.
    • Fully computer literate in all Microsoft applications, social media channels & database interrogation.
    • A current driving licence.
    • Experience in using a Content Management System.
    • Literate in social media channels and Canva design

    Duties include:

    • Take full accountability for all incoming and outgoing customer communication managing it efficiently and effectively.
    • Evaluate customer retention and make recommendations to the Franchisee.
    • Assess viability of classes and report recommendations to the Franchisee.
    • Manage waiting lists & enquiries to maximise class sizes and drive profitability.
    • Proactively manage any actual or potential customer issues.
    • Proactively follow up with customers who leave Puddle Ducks to gather feedback, identify issues and report solutions to management.
    • Follow up on non-attendance to identify issues and demonstrate customer care.
    • To provide a link with Customer Care and identify local Marketing targets that will build customer numbers and drive both class viability and profitability.
    • To ensure delivery of the local marketing plan.
    • To assist the franchisee in evaluating marketing activity, setting marketing strategy and creating marketing plans to meet business objectives.

    We provide a friendly working environment, competitive salary and a generous staff discount on our swimming lessons.

    £8.50-£9.50 p/h

    To apply, please email cathy.weller@puddleducks.com with your CV and a covering letter stating why you would be suitable for the role.

  • Swim Academy Teacher – Aylesbury Vale

    Your chance to do the best job in the world!

    Have you ever thought about a career teaching children to swim or are you already doing it and want to come and work for the best independent swim school in the country?

    Our Swim Academy programme, for children aged 4-10 years, is highly sought after so we are growing our team in the Aylesbury Vale area.

    Ideally you will already have some swimming teaching experience, however, this is not essential as full training will be given. You must be able to work weekends (currently Saturdays) and early evenings, with further opportunities to take on additional assignments during weekdays.

    In return, you will receive an excellent rate of pay and uniform, and be part of a friendly and supportive team.

    For more information please call the Cherwell & Aylesbury office on 01865 522600 or send an email (including your CV) to cherwell@puddleducks.com.

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    Weekend Baby & Pre-school Teacher - Maidstone

    Your chance to do the best job in the world!

    • 3 hours on Saturday mornings in central Maidstone initially.
    • Potential Sunday afternoon hours in Maidstone/West Kent area to follow – and local weekday hours a possibility.
    • No previous swimming teaching experience is necessary as full training will be given but basic qualifications will need to be achieved (with our help and support) including STA Baby & Pre-school and STA Safety Award for Teachers (SAT).

    Likely to be a very popular role so please send a full CV with covering email to clive.relf@puddleducks.com.
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    Baby & Pre-school Teachers - East Kent

    Your chance to do the best job in the world!

    We are looking to train a few reliable, enthusiastic, friendly people to become experts in the baby swimming field and become Baby & Pre-school Teachers (teaching babies, toddlers and pre-schoolers) with us at Puddle Ducks! No previous experience necessary. Clear, fully-enhanced DBS Check required (funded by us at Puddle Ducks).

    We have hours available 7 days a week across Kent; daytime, evenings & weekends, so there's sure to be something to suit you!

    If you would like to apply to become a Baby & Pre-School Teacher with us, please email: victoria.rowley@puddleducks.com.

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    Swim Academy Teachers - East Kent

    Your chance to do the best job in the world!

    We are looking to train a few reliable, enthusiastic, friendly people to become experts and become Swim Academy Teachers (teaching children aged 4-10 years old) with us at Puddle Ducks! No previous experience necessary. Clear, fully-enhanced DBS Check required (funded by us at Puddle Ducks).

    We have hours available 7 days a week across Kent; evenings & weekends, so there's sure to be something to suit you!

    If you would like to apply to become a Swim Academy Teacher with us, please email: victoria.rowley@puddleducks.com.
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    Poolside Assistants - East Kent

    Be part of a dynamic, growing team

    We are looking to train a few energetic, friendly, bubbly people to become Poolside Assistants with us. Whilst you won't need to get in the water for this role, you are key part of the team, providing great customer service to our wonderful Puddle Ducks and their families, whilst being on-hand to assist the Teacher, too. No previous experience necessary. Clear, fully-enhanced DBS Check required (funded by us at Puddle Ducks).

    We have hours available 7 days a week across Kent; daytime, evenings & weekends, so there's sure to be something to suit you!

    If you would like to apply to become a Poolside Assistant with us, please email: victoria.rowley@puddleducks.com.

  • Office Administrator - Poole

    Be part of a a dynamic, growing team

    Due to growing demand for our classes, Puddle Ducks Dorset is seeking an Administrator to join our expanding team, ensuring every customer has the best possible experience – from their first point of contact and beyond.

    The ideal person will be articulate, organised and professional, be passionate about the benefits of swimming and able to relate to parents. They should also be commercially minded, helping increase our conversion rate from web and telephone enquiries into bookings to grow our customer base and hit business targets.

    A solid sales track record together with a customer care background is essential, as are excellent written and communication skills. Advanced Excel, Word and Powerpoint knowledge and ability to pick up new software quickly are also a must-have.

    The role is based out of our small office in Poole, and will start at 10 hours per week, Monday and Wednesday, 9:30am – 2:30pm, however you should be flexible to allow for additional days/cover as required. Pay is £8.50 per hour. This is a salaried role and therefore you will be required to work in school holidays (5.6 weeks holiday pro-rata).

    If you feel you have all the qualities we're looking for, we want to hear from you! Please contact us with your CV and a covering letter with as much detail about why you think you would be perfect for the role. Email dorset@puddleducks.com.
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    Swim Academy Teacher – Dorset

    Your chance to do the best job in the world!

    We're seeking an enthusiastic person to join our fantastic team of instructors teaching our Swim Academy classes for school age children. A passion for water, swimming and working with children is a must-have.

    Experience is preferred, however not essential for the right person. More important is a positive can-do attitude, reliability, willingness to undergo significant training (some of which will be at your own expense and in your own time) and a flexible approach to working.

    You must be able to work Sunday mornings in Colehill and Monday evenings in Branksome (currently 3.5 hrs per week which will grow over time) and your own transport is essential. The role is term time only, approx 40 weeks per year and you must be able to commit to working your sessions every week.

    In return we offer comprehensive ongoing training and support, excellent rates of pay and an extremely rewarding career.

    Qualifications you will need to undertake for this role include:

    • STA Award / ASA Level 2
    • Puddle Ducks Swim Academy 2 day training
    • RLSS NRASTC or STA SAT lifesaving training (including baby/child CPR)

    If you feel you have all the qualities we're looking for, we want to hear from you! Please contact us with as much detail about why you think you would be perfect for the role. Email dorset@puddleducks.com.

  • Baby & Pre-school teachers - Cardiff & Newport

    Your chance to do the best job in the world!

    We're looking for a special person to become a Puddle Ducks instructor teaching babies from birth to school age in Cardiff and Newport. A passion for water, swimming and working with children is a must-have.

    No experience is necessary, more important is a positive can-do attitude, reliability, willingness to undergo significant training (some of which will be at your own expense and in your own time) and a flexible approach to working.

    At least one day working at the weekend and your own transport is essential.

    In return we offer comprehensive ongoing training and support, excellent rates of pay and an extremely rewarding career.

    The role is term time only, approx 40 weeks per year and you must be able to commit to working your sessions every week.

    Qualifications you will need to undertake for this role include:

    • STA Baby & Pre-school certificate 3 day training.
    • Puddle Ducks Baby & Pre-school 5 day training.
    • RLSS NRASTC or STA SAT lifesaving training (including baby/child CPR).
    • Own car essential.

    If you feel you have all the qualities we're looking for, we want to hear from you! Please contact us with as much detail about why you think you would be perfect for the role.

    Email southeastwales@puddleducks.com for more information.

Don't see a role suitable for you? We are always on the lookout for hard working individuals to join our team. Send an email to info@puddleducks.com explaining what you're looking for and we'll be in touch.